About Us

On call 24/7, 365 days a year, with caring, family-like support for its community.

What Makes Us Different

Family owned and operated since 1965

As owners, Bridget Fetterly and Paolo Bassi are present every day, working closely with the team.

Their hands-on involvement shapes the way Kane Fetterly care for families — with warmth, accountability, and a deep personal touch. We treat every family the way we’d want our own to be treated — with kindness, honesty, and respect.

One Person, Start to Finish

Each family is supported by a single dedicated counselor throughout the entire process.

This continuity provides comfort and creates a genuine connection that helps families feel understood and supported every step of the way.

What Makes Us Different

A Culture of Care

Our company culture reflects our owners’ values: respect, compassion, and a personal touch.

Since 1965, being part of Kane & Fetterly has meant continuing a tradition that puts families first and makes a real difference in their lives.

What Families Experience

What makes us different isn’t just the services we provide — it’s the way we provide them.

We work together with a strong spirit of collaboration. This teamwork allows us to provide consistent, compassionate care that families truly notice and appreciate.

“My father built this business by offering exceptional service on a very wholesome level,” explains Bridget Fetterly. “We continue this mission by guiding people through one of life’s most difficult times with the very best in expertise and loving hand-holding support.” When our funeral counsellors help families to plan for a traditional or contemporary funeral service, families are free to choose only those services that are meaningful to them and within their financial means. You will never experience pressure.

- Bridget Fetterly

About OUR FUNERAL HOME

Meet Our Team

About us

Team Members

About OUR FUNERAL HOME

Team Members

Photo of Bridget Fetterly, president and director of operations at Kane Fetterly funeral home in Montreal

Bridget Fetterly

President, director of operations

Joined the family business in 1994 Third-generation funeral director.

Photo of Paolo Bassi, operations manager, marketing & IT coordinator at Kane Fetterly

Paolo Bassi

Operations, Marketing & IT Coordinator

Joined the family business in 1997

Photo of Debbie Baldwin, administrator at Kane Fetterly funeral home in Montreal

Debbie Baldwin

Administrator

Joined the company in 1997

Photo of Christian Haentzler, funeral counselor and director at Kane Fetterly funeral home in Montreal

Christian Haentzler

Funeral director, counselor

Joined the company in 1998

Photo of Martin Gamache, thanatologist at Kane Fetterly Funeral Home in Montreal

Martin Gamache

Thanatologist

Joined the company in 2000

Photo of Jane Blanchard, aftercare counselor at Kane Fetterly funeral home in Montreal

Jane Blanchard

Aftercare Counselor

Joined the company in 2006

Photo of Mary Pallett, Pre-arrangements Counselor at Kane Fetterly Funeral Home in Montreal

Mary Pallett

Pre-arrangements Counselor

Joined the company in 2010

Photo of Giovanni Zappia, Funeral Director Assistant at Kane Fetterly Funeral Home in Montreal

Giovanni Zappia

Funeral director assistant

Joined the company in 2014

Photo of Brian O'connell, funeral director at Kane Fetterly Funeral Home in Montreal

Brian O’Connell

Funeral director

Joined the company in 2022

Photo of Shéna Bélanger, Funeral Director and Counselor at Kane Fetterly Funeral Home in Montreal

Shéna Bélanger

Funeral director, counselor, thanatologist

Joined the company in 2023

Photo of Jezabel Toussaint, Funeral Counselor at Kane Fetterly Funeral Home in Montreal

Jezabel Toussaint

Funeral counselor

Joined the company in 2024

Photo of Judith Bellavance, thanatologist at Kane Fetterly Funeral Home in Montreal

Judith Bellavance

Thanatologist

Joined the company in 2025

Photo of Sandra St-Hilaire, Funeral Counselor at Kane Fetterly Funeral Home in Montreal

Sandra St-Hilaire

Funeral counselor

Joined the company in 2025

“Being part of a family business means a lot to me. It’s the personal touch that makes our work more than just a job. Every day, we try to make things a little easier for families, and it’s meaningful because Kane & Fetterly has always been built on compassion.”

- Paolo Bassi

Kane Fetterly

What Families Say

Based on 200 reviews
gam gam 5.
I highly recommend Kane & Fetterly. Everyone there was so kind and empathetic. My dear sister Lorraine Muise (nee Hazell) passed away on October 10th, 2024. The outstanding staff were there for her husband and sons helping them with their plans from beginning to end. I admire Kane Fetterly for the Dignity and Respect they showed my dear sister Lorraine.Thank you, June Ambrose (nee Hazell) & Edward Ambrose.
Response from the owner:It was an honor to assist your family during this difficult time. We are grateful for the opportunity to ensure Lorraine was honored. Your recommendation means so much to us.
Alicia P.
Thank God we chose the Kane & Fetterly funeral home, they treats us like family ,they were there for every question I had to ask .They helped me with all the arrangements, they call me all the time to check upon the family and our mental health. I want to give a special thanks to Christian Haentzler and Joelle Lavoie-Picard for the comfort they gave us. This is our first time with a funeral home in Canada and we were comfortable with them . Even Jamaica funeral home was so pleased with there embalming and dressing of my mom.
Response from the owner:We are so grateful for your comments and I am very pleased that Christian and Joelle met your expectations and were present for you. It is very reassuring to know that your first Canadian experience was a positive one.
Julie C.
L'équipe de Kane Fetterly nous a offert un service personnalisé hors pair. Un merci tout spécial à Christian Haentzler qui nous a guidé et accompagné avec bienveillance dans cette difficile épreuve.
Response from the owner:Nous sommes honorés d'avoir pu vous accompagner dans ce moment difficile. Christian et toute l'équipe de Kane Fetterly sont profondément touchés par votre reconnaissance.
Dominique
I cannot say enough good things about this company!! Great people working hard for you to make such a difficult moment more bearable.
Chris is a remarkable professional. Everything went smoothly. He went above & beyond!
Jane handled everything paperwork from A-Z....I didnt have to do anything, she did it all promptly.
Recommend them !!
Response from the owner:Thank you so much for your kind words Dominique! We’re truly grateful for the opportunity to support you during such a challenging time. We’re glad to hear that the team made things easier for you. Your recommendation means a lot to us, and we're here for you whenever you need.
Anna M.
We were entirely satisfied by the exemplary services provided by the entire team at Kane & Fetterly, with special mention to Paolo, Christian and Jane. They were very attentive and responsive to every detail of the arrangements and process.
Response from the owner:We are very pleased that we were able to help you in this very difficult moment for your family.
theresa B.
I recommend Kane and Fetterly completely and without reservation. The service offered is top-notch and beyond compare. In December 2023, I lost my beloved mother, unexpectedly. I rang Kane & Fetterly and had the good fortune of being connected with Christian Haentzler. He is exactly the person you want in these sorts of situations. He is genuinely kind and compassionate and will gently guide you through the process without making you feel pressured. He supports you in making the choices that are right for you and on the day of the funeral is present to ensure that everything runs smoothly. I found the amenities to be perfectly suited to my needs. The rooms are tastefully decorated, the kitchen is fully equipped, there is a playroom for children, and valet parking, if needed. They are even equipped to livestream the service, for those unable to attend in person. I felt fully supported and cared for and am certain you will feel the same.
Response from the owner:Thank you for your heartfelt recommendation. We’re glad Christian provided the support you needed during such a difficult time. We’re pleased that the amenities and services met your needs. Your trust in us means the world, and we’re honored to have been there for you.
Patricia T.
Marie-Claude was very caring, kind and professional. She helped and guided our family for our mother at a very difficult time for us. She brought comfort during this time of sorrow. We highly recommend Kane Fetterly funeral home and thank you again Marie-Claude.
Response from the owner:It truly means a lot to us to hear that Marie-Claude's care, kindness, and professionalism provided comfort and guidance during such a difficult time for our family. We are honored to have been able to support you and your family.
barry O.
Our mother and father passed away in 2020 and 2024 respectively. Kane and Fetterly, in particular Christian and Jane, delivered services whose excellence and compassion offered our family great satisfaction and comfort.
Response from the owner:Thank you for your kind words. It was our privilege to serve your family during such difficult times. Chris and Jane have been members of the Kane & Fetterly team for many years now and it is nice to know that they were able to help you once again.
Mike B.
Our family is so pleased with the services of Kane and Fetterly. For 2 generations we have trusted and relied on the caring and compassionate services of Kane and Fetterly. Thank you to Marie Claude Mongrain for your professional touches and family support. It was such a beautiful send off for our Mother.
Response from the owner:We are very appreciative of your kind words and happy to know that we are maintaining our care through the generations. My father, Gary Fetterly, would be pleased.
Craig M.
I cannot thank the staff at Kane Fetterly enough, with special thanks to Marie Claude. From the first contact I was at ease ,the professionalism, kindness ,understanding allowed myself and my family to grieve knowing our dear mother was in good hands.
Once again a sincere and heartfelt THANK YOU
Response from the owner:Mr. Milton, We are very appreciative for your kind words. Thank you.

Since 1965

The Beginnings

In 1965, Thomas Kane sold his funeral home to young entrepreneur, Gary Fetterly.

Gary brought with him not only a strong business sense but also a deep understanding of the funeral profession, having learned the trade from his father, Hugh, who owned two funeral homes in the Montreal area. 

Fully aware of the excellent reputation Kane had built over the years, Fetterly was committed to maintaining the same high standard of service for the community. Respecting that legacy, he simply added his own name to the business. Although Kane and Fetterly never worked together, the Kane Fetterly Funeral Home was born.

True to his promise, Fetterly quickly earned a reputation as one of Montreal’s most respected funeral directors, known for his dedication, compassion, and professionalism. After a long illness, he passed away, leaving behind a legacy of care that continues to define the funeral home today.

A Tradition of Care Since 1965

At Kane Fetterly, families experience genuine compassion and personal support — every step of the way.

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