About Us

On call 24/7, 365 days a year, with caring, family-like support for its community.

What Makes Us Different

Family owned and operated since 1965

As owners, Bridget Fetterly and Paolo Bassi are present every day, working closely with the team.

Their hands-on involvement shapes the way Kane Fetterly care for families — with warmth, accountability, and a deep personal touch. We treat every family the way we’d want our own to be treated — with kindness, honesty, and respect.

One Person, Start to Finish

Each family is supported by a single dedicated counselor throughout the entire process.

This continuity provides comfort and creates a genuine connection that helps families feel understood and supported every step of the way.

What Makes Us Different

A Culture of Care

Our company culture reflects our owners’ values: respect, compassion, and a personal touch.

Since 1965, being part of Kane & Fetterly has meant continuing a tradition that puts families first and makes a real difference in their lives.

What Families Experience

What makes us different isn’t just the services we provide — it’s the way we provide them.

We work together with a strong spirit of collaboration. This teamwork allows us to provide consistent, compassionate care that families truly notice and appreciate.

“My father built this business by offering exceptional service on a very wholesome level,” explains Bridget Fetterly. “We continue this mission by guiding people through one of life’s most difficult times with the very best in expertise and loving hand-holding support.” When our funeral counsellors help families to plan for a traditional or contemporary funeral service, families are free to choose only those services that are meaningful to them and within their financial means. You will never experience pressure.

- Bridget Fetterly

About OUR FUNERAL HOME

Meet Our Team

About us

Team Members

About OUR FUNERAL HOME

Team Members

Photo of Bridget Fetterly, president and director of operations at Kane Fetterly funeral home in Montreal

Bridget Fetterly

President, director of operations

Joined the family business in 1994 Third-generation funeral director.

Photo of Paolo Bassi, operations manager, marketing & IT coordinator at Kane Fetterly

Paolo Bassi

Operations, Marketing & IT Coordinator

Joined the family business in 1997

Photo of Debbie Baldwin, administrator at Kane Fetterly funeral home in Montreal

Debbie Baldwin

Administrator

Joined the company in 1997

Photo of Christian Haentzler, funeral counselor and director at Kane Fetterly funeral home in Montreal

Christian Haentzler

Funeral director, counselor

Joined the company in 1998

Photo of Martin Gamache, thanatologist at Kane Fetterly Funeral Home in Montreal

Martin Gamache

Thanatologist

Joined the company in 2000

Photo of Jane Blanchard, aftercare counselor at Kane Fetterly funeral home in Montreal

Jane Blanchard

Aftercare Counselor

Joined the company in 2006

Photo of Mary Pallett, Pre-arrangements Counselor at Kane Fetterly Funeral Home in Montreal

Mary Pallett

Pre-arrangements Counselor

Joined the company in 2010

Photo of Giovanni Zappia, Funeral Director Assistant at Kane Fetterly Funeral Home in Montreal

Giovanni Zappia

Funeral director assistant

Joined the company in 2014

Photo of Brian O'connell, funeral director at Kane Fetterly Funeral Home in Montreal

Brian O’Connell

Funeral director

Joined the company in 2022

Photo of Shéna Bélanger, Funeral Director and Counselor at Kane Fetterly Funeral Home in Montreal

Shéna Bélanger

Funeral director, counselor, thanatologist

Joined the company in 2023

Photo of Jezabel Toussaint, Funeral Counselor at Kane Fetterly Funeral Home in Montreal

Jezabel Toussaint

Funeral counselor

Joined the company in 2024

Photo of Judith Bellavance, thanatologist at Kane Fetterly Funeral Home in Montreal

Judith Bellavance

Thanatologist

Joined the company in 2025

Photo of Sandra St-Hilaire, Funeral Counselor at Kane Fetterly Funeral Home in Montreal

Sandra St-Hilaire

Funeral counselor

Joined the company in 2025

“Being part of a family business means a lot to me. It’s the personal touch that makes our work more than just a job. Every day, we try to make things a little easier for families, and it’s meaningful because Kane & Fetterly has always been built on compassion.”

- Paolo Bassi

Kane Fetterly

What Families Say

Based on 200 reviews
Theresa G.
Our family has relied on Kane Fetterly for many, many years and we have always been well cared for during the difficult moments.
Upon the passing of my mother this June, from beginning to end, we were met with compassion, kindness and expertise to help prepare a loving send off for her. Christian, Jane and the whole team at Kane Fetterly are true professionals who work in a family-like atmosphere. We were in such good hands.
Response from the owner:Thank you for your heartfelt words. We are honored to have supported your family through the years. Knowing you felt cared for means so much to us. Thank you for your trust in Kane Fetterly.
Mike L.
On behalf of our entire family, I can’t say enough good things about Kane and Fetterly. Our mother Patricia was born and raised in Montreal and recently passed away in the Toronto area. Our father had passed away 20 years ago and all of us children no longer live in Montreal (my father Ron’s funeral was also handled very well by Kane and Fetterly). I was quite concerned that organizing a funeral in Montreal from a different city would be difficult but how wrong I was given our actual experience with Kane and Fetterly. We did make pre-arrangements through Mary and this process went very smoothly. When our mother passed, the Kane and Fetterly team (Christian and Joelle) kicked in and everything went like clockwork, including the transfer of our mother from Toronto to Montreal. The entire funeral services and burial were handled very well by Christian and Joelle which minimized the stress to our family. At all times Mary, Christian and Joell communicated with us very well and always acted in a professional and competent manner. I would not hesitate to recommend Kane and Fetterly to all.
Response from the owner:Thank you for your thoughtful words. We are deeply grateful for your kind acknowledgment of our services. It means a lot to us that Mary, Christian, and Joelle were able to provide comfort and support during such a challenging time. Your recommendation is truly appreciated.
Diane M.
The staff at Kane Fetterly were very pleasant to work with, in particular Jason Moore. He assisted us right from the beginning when we inquired about the details of my husband's uncle's funeral prearrangement of which we had zero details. Jason took the time to explain everything to us so when the day arrived we knew what to expect. We were very relieved to be able to continue the process with Jason as we had already established a rapport with him over the phone when we inquired about the prearranged funeral. His professionalism, knowledge and authenticity was greatly appreciated as he navigated us through the planning of the service. We are beyond satisfied with his service and would not hesitate to recommend him and Kane Fetterly.
Lucien C.
Lors du décès de ma sœur cette année, le cimetière Notre Dame Des Neiges nous a recommandé la maison funéraire KANE FETTERLY.
Malgré notre malheur et notre peine j’ai compris les raisons de ce choix, le professionnalisme de tout le personnel courtois et attentionné nous a aidé à surmonter cette épreuve.
En plus, ils nous ont aidés en complétant tous les documents pertinents auprès des autorités.
MERCI
Response from the owner:Je tiens à exprimer ma sincère gratitude pour vos précieux commentaires. Merci, je vous suis très reconnaissante.
Sandy O.
My family was very pleased with the service we received. The staff were all very professional, responsive to our questions and concerns, and compassionate during a most difficult time.
Response from the owner:Thank you Sandy...We deeply appreciate your acknowledgment of our staff's efforts during such a challenging time. Your feedback means a lot to us.
Ashaki
Chris, at Kane and Fetterly has provided exceptional service to myself and my family at a very difficult time. He was very patient and kind. Chris, went above and beyond to help me with the repatriation of my aunt. Very highly recommended!
Response from the owner:We sincerely appreciate your recognition of Chris. It's heartening to hear that he went above and beyond to assist with the repatriation of your aunt. We are truly grateful for your recommendation.
Er T.
Nous avons utilisé les services de base et Christian nous a bien consulté et aidé. Poli, professionnel et très bien expliqué. Merci
Response from the owner:Nous sommes ravis que notre service et l'accompagnement de Christian aient répondu à vos attentes. C'est un plaisir de savoir que son professionnalisme et ses explications vous ont apporté satisfaction.
Alicia P.
Thank God we chose the Kane & Fetterly funeral home, they treats us like family ,they were there for every question I had to ask .They helped me with all the arrangements, they call me all the time to check upon the family and our mental health. I want to give a special thanks to Christian Haentzler and Joelle Lavoie-Picard for the comfort they gave us. This is our first time with a funeral home in Canada and we were comfortable with them . Even Jamaica funeral home was so pleased with there embalming and dressing of my mom.
Response from the owner:We are so grateful for your comments and I am very pleased that Christian and Joelle met your expectations and were present for you. It is very reassuring to know that your first Canadian experience was a positive one.
gam gam 5.
I highly recommend Kane & Fetterly. Everyone there was so kind and empathetic. My dear sister Lorraine Muise (nee Hazell) passed away on October 10th, 2024. The outstanding staff were there for her husband and sons helping them with their plans from beginning to end. I admire Kane Fetterly for the Dignity and Respect they showed my dear sister Lorraine.Thank you, June Ambrose (nee Hazell) & Edward Ambrose.
Response from the owner:It was an honor to assist your family during this difficult time. We are grateful for the opportunity to ensure Lorraine was honored. Your recommendation means so much to us.
belline L.
Un très grand merci au personnel de KaneFetterly et en particulier à Christian et Janet qui nous ont accompagnées tout au long de cette douloureuse épreuve. Un double merci à Christian Haentzler pour toute son aide et son souci des détails qui nous a énormément facilité la tâche. En tout je n’ai que des louanges pour le service impeccable que nous avons reçu
Response from the owner:Madame Levy, Je vous en prie. Nous sommes vraiment honorés d'avoir pu vous soutenir pendant cette période difficile. Christian, Jane, et toute l'équipe sont profondément reconnaissants pour vos aimables paroles. Nous sommes heureux d'avoir pu vous faciliter la tâche. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit d'autre.

Since 1965

The Beginnings

In 1965, Thomas Kane sold his funeral home to young entrepreneur, Gary Fetterly.

Gary brought with him not only a strong business sense but also a deep understanding of the funeral profession, having learned the trade from his father, Hugh, who owned two funeral homes in the Montreal area. 

Fully aware of the excellent reputation Kane had built over the years, Fetterly was committed to maintaining the same high standard of service for the community. Respecting that legacy, he simply added his own name to the business. Although Kane and Fetterly never worked together, the Kane Fetterly Funeral Home was born.

True to his promise, Fetterly quickly earned a reputation as one of Montreal’s most respected funeral directors, known for his dedication, compassion, and professionalism. After a long illness, he passed away, leaving behind a legacy of care that continues to define the funeral home today.

A Tradition of Care Since 1965

At Kane Fetterly, families experience genuine compassion and personal support — every step of the way.

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