I am not sure how to start a review for Kane and Fetterly,

At a time when grief was fresh and my knowledge of what comes next was nil, the care and comfort I received was heart warming.

My initial contact was with Christian Haentzler who was remarkable and understanding. I truly appreciated the special care and consideration I received from Christian, Heather, Paolo, Jane, Brian and many more at a time when so much was unknown and unfathomable to me.

This family owned funeral home made me part of the family when I needed it most. I feel my loved one was treated with respect and dignity every step of the way. Anyone who, unfortunately, finds themselves in need of such services would do well to contact Kane and Fetterly.

Sincerely, Dorsey Woods

Thank God we chose the Kane & Fetterly funeral home, they treats us like family ,they were there for every question I had to ask .They helped me with all the arrangements, they call me all the time to check upon the family and our mental health. I want to give a special thanks to Christian Haentzler and Joelle Lavoie-Picard for the comfort they gave us. This is our first time with a funeral home in Canada and we were comfortable with them . Even Jamaica funeral home was so pleased with there embalming and dressing of my mom.

Nous sommes très heureux d'avoir choisi les services de Kane & Fetterly pour les funérailles de notre mère. Dès le premier coup de fil, nous savions que nous étions au bon endroit.

Toute l'équipe dont Christian et Jenn ont été gentils, patients, compatissants et nous ont traités comme des amis.

Ils ont toujours été prompts à réagir et ne nous ont jamais mis de la pression pour que nous prenions des décisions rapidement.

Merci d’avoir rendu ce triste événement beaucoup plus facile à gérer.

The staff at Kane Fetterly were very pleasant to work with, in particular Jason Moore. He assisted us right from the beginning when we inquired about the details of my husband's uncle's funeral prearrangement of which we had zero details. Jason took the time to explain everything to us so when the day arrived we knew what to expect. We were very relieved to be able to continue the process with Jason as we had already established a rapport with him over the phone when we inquired about the prearranged funeral. His professionalism, knowledge and authenticity was greatly appreciated as he navigated us through the planning of the service. We are beyond satisfied with his service and would not hesitate to recommend him and Kane Fetterly.

First funeral home that took the time to explain everything and provided us with a clear break-down of all costs and services that can be provided. Mary Pallett made me and my daughter feel comfortable and patiently took the time to explain everything about the pre-arrangement service. We were so glad that we made a pre-arrangement for my father's funeral which took place just less than a month after we made it. As soon as I notified Kane Fetterly that my father passed away, Marie-Claude Mongrain took over to arrange my father's funeral in a very short time. The services and funeral were just perfect and beautiful! There were no hidden costs or surprises. Marie-Claude went above and beyond to take care of every detail for us with updates along the way: pre, during and post the funeral services up to the burial of my father's ashes a few weeks later. Despite experiencing her own personal loss, she continued to support our family. We are very grateful to Marie-Claude for her kindness, integrity, sincerity, professionalism and a caring approach.

I recommend Kane and Fetterly completely and without reservation. The service offered is top-notch and beyond compare. In December 2023, I lost my beloved mother, unexpectedly. I rang Kane & Fetterly and had the good fortune of being connected with Christian Haentzler. He is exactly the person you want in these sorts of situations. He is genuinely kind and compassionate and will gently guide you through the process without making you feel pressured. He supports you in making the choices that are right for you and on the day of the funeral is present to ensure that everything runs smoothly. I found the amenities to be perfectly suited to my needs. The rooms are tastefully decorated, the kitchen is fully equipped, there is a playroom for children, and valet parking, if needed. They are even equipped to livestream the service, for those unable to attend in person. I felt fully supported and cared for and am certain you will feel the same.

My family was very pleased with the service we received. The staff were all very professional, responsive to our questions and concerns, and compassionate during a most difficult time.

Words cannot express the level of compassion provided by Brian O'Connell with Kane & Fetterly. Telling our story would seem almost unbelievable. But our situation is a testament to his character and a reminder of the adage, "Your character is what you do when no one is watching."

We lost our aunt and uncle within two months of each other. Since I live out of the country, and there was no obvious next of kin paperwork available at the time, Brian took it upon himself to assist my uncle after his wife's passing, going so far as to bring him to the service and gather photos. He did not have to take this task upon himself, but he did.

When my uncle's broken heart reunited him with my aunt not even two months later, Brian heard of his passing and once again came forward to assist with a respectful burial, even believing there was a possibility of no family to assist.

Brian went above and beyond with the most incredible heart, ensuring every detail was what he believed was my uncle's wishes.

Once our family was located and informed, Brian kept me in contact and helped me arrange a proper funeral. He assisted me with everything from the significant details to the most minor ones, including recommending hotels and restaurants. Brian also arranged for us to have the service online for family overseas. He even took one of our guests home after the service.

If you ever worry about whether your loved ones are in good hands with Brian, and Kane & Fetterly, be assured they provide compassionate services honestly and respectfully.

Thank you, Brian. I am forever grateful.

What can I say about the services and care that Kane and Fetterly offered my family and I. Their services and care was top notch. I don’t know about anywhere else but with this company the clients are treated like a family. Christian Haentzler was very professional and friendly, he always made himself available whenever he was needed. Their logo should read “Kane and Fetterly we are here for you and your love ones.”